1. Data Protection Overview
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information about data protection can be found in our privacy policy listed below this text.
Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details in the “Responsible Entity” section of this privacy policy.
How do we collect your data?
Your data is collected when you provide it to us. This could, for example, be data you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. This includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter the website.
What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how you use the site.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority. For this purpose and for any further questions regarding data protection, you can contact us at any time.
2. Hosting
We host the content of our website with the following provider:
Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter “Strato”). When you visit our website, Strato collects various log files including your IP addresses.
For more information, please refer to Strato’s privacy policy:
https://www.strato.de/datenschutz/.
The use of Strato is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring a reliable presentation of our website. If consent has been requested, processing will be carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) as defined by TTDSG. The consent can be revoked at any time.
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
Responsible Entity
The responsible entity for data processing on this website is:
SERVPRO PLC Ltd.
Network Rail Holgate Depot
The Old Carriage Works
Holgate Park Drive
YORK
YO24 4EH
United Kingdom
Phone: +44 (0) 7769 940914
E-mail: us@servproplc.com
The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage Period
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion will take place after these reasons cease to apply.
General Information on the Legal Basis for Data Processing on this Website
If you have given your consent to data processing, we process your personal data based on Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed under Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1) lit. a GDPR. If you have given your consent to the storage of cookies or access to information on your device (e.g. via device fingerprinting), the data processing is based on § 25 (1) TTDSG in addition. The consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for pre-contractual measures, we process it based on Art. 6 (1) lit. b GDPR. Furthermore, we process your data if required to fulfill a legal obligation based on Art. 6 (1) lit. c GDPR. Data processing can also be carried out based on our legitimate interest according to Art. 6 (1) lit. f GDPR. The relevant legal bases for the specific case are provided in the following paragraphs of this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external entities. In some cases, this may involve the transfer of personal data to these external entities. We only pass on personal data to external entities if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. data transfer to tax authorities), if we have a legitimate interest under Art. 6 (1) lit. f GDPR in the transfer, or if another legal basis allows the data transfer. In the case of using processors, we only transfer personal data of our customers based on a valid contract for data processing. In the case of joint processing, a joint processing agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of data processing carried out before revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA,
UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSES OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged violation. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another controller, this will only be done to the extent technically feasible.
Information, Correction, and Deletion
Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if necessary, a right to correct or delete this data. For this purpose, and for further questions about personal data, you can contact us at any time.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:
If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data is unlawful, but you oppose the deletion of your data and instead request restriction of their use.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data.
If you have filed an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not clear whose interests outweigh the other, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data Collection on this Website
Inquiries via Email, Telephone, or Fax
If you contact us via email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR, provided your inquiry is related to the fulfillment of a contract or is required for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time. The data sent to us via contact requests will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
5. Analysis Tools and Advertising
WP Statistics
This website uses the analysis tool WP Statistics to evaluate visitor access statistically. The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia ([https://veronalabs.com](https://veronalabs.com)).
With WP Statistics, we can analyze the use of our website. WP Statistics collects, among other things, log files (IP address, referrer, used browsers, origin of the user, used search engine) and actions that website visitors have taken on the page (e.g. clicks and views). The data collected with WP Statistics is stored exclusively on our own server.
The use of this analysis tool is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and our advertising. If consent has been requested, processing will be carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, to the extent that the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) as defined by TTDSG. The consent can be revoked at any time.
Source: [e-recht24.de](https://www.e-recht24.de)